Operations Director (COD)

Established in 1998, the MSBO Voluntary Certification Program supports the ongoing professional development of school business officials. The program is a mark of distinction that reflects professional achievement and demonstrates a person’s dedication to his/her profession.

MSBO’s Certification Program Benefits:

  • Provides access to information needed to succeed in your job
  • Offers practical overviews of key areas of law, regulations and practices
  • Identifies resources for in-depth and additional information that may be utilized at a later time
  • Assures a quality curriculum is developed and monitored by the MSBO Professional Development Committee
  • Uses experienced practitioners to teach classes
  • Offers seminars at regular intervals and reasonable prices
  • Uses adult learning principles and provides a learning environment where colleagues can share experiences and information


Contact Courtney Byam at 517.327.5937;
or Debbie Kopkau at 517.327.2587.

Upcoming COD Certification Events

Jul 2024

Organizing with Microsoft Tools – Tuesday, July 16, 2024Increase Productivity with Outlook and Calendar – Tuesday, July 30, 2024

Aug 2024

Back-To-School Workshop – Tuesday, August 06, 2024 - Thursday, August 08, 2024Microsoft Word and PowerPoint for Business Professionals – Tuesday, August 13, 2024Group Solutions for Pupil Accounting – Tuesday, August 20, 2024
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Operations Director (COD) Course Descriptions

Principles of Budgeting (Formerly Budget) (3 hours): Learn principles of school budgeting and explain methods of establishing and maintaining a facilities or an operations budget. This session will also discuss major budget pressures that schools face, the role of collective bargaining in the budget, and how the public can affect the local school budget.

Principles of Education (3 hours): Understand the educational process, culture of schools, major learning theories, teaching methodologies, school improvement, design of in-service programs, and the structure and function of the principalship.

Strategic Planning (3 hours): A strategic plan helps a district achieve its mission and goals. Learn to identify short- and long-term goals in all areas of school district management. Explore the development of strategic, financial goals by examining current research, best practices, and datasets. Also, learn how to create a budget to meet these goals. Learn how to facilitate the strategic planning process and assist in the implementation, monitoring, reporting, evaluation, and revision of a strategic plan.

Team Leadership (3 hours): Learn how to match your leadership style with the culture of the organization. Matching leadership style to the cultural landscape will allow you to increase your productivity, decrease communication problems and strengthen your conflict management skills.

Technology for Operational Management (6 hours): Demonstration of different options for computerization of the facility management functions, including: work order systems, utility tracking, preventive maintenance, space usage, and inventory and transportation management functions, including: routing, preventive maintenance, and purchasing of buses.

Time Management (3 hours): Become a more effective manager by budgeting your time, identifying and assigning priorities, and establishing and achieving daily goals.

Wrap-up/Ethics (2 hours): Celebrate completion of your certification program! Reflect on what you have learned and your role in the educational process and your school district. This class can be taken only if you are two classes or less from completing your certification (not counting the Wrap-Up/Ethics Session).

Elective (6 hours): Any class can be taken in your area of specialty.

Total class time is 80 hours. Continuing Education hours are 90 hours within a five-calendar-year period.

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Join more than 4,000 members employed in various areas of school business management who are interested in furthering their careers and improving their leadership and management skills.

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